So many things happened to me and people I know. Things related to goods and
Am I the only angry
consumer out there? I don't think so. Here is the place to
tell your story. This
Web Site was created to let you share your consumer experiences with the rest of the
Good things happen, too. We welcome both good and bad.
I'll go first, since after all, someone has to.
The first exiting
chronicle is about the time someone went through a red light and struck my wife's car.
This is a really long story, but I'll make it brief.
The driver of the car was insured by a very well known national
insurance company. They were responsive on the phone. 'Bring your car by our
quick appraisal center, we'll give you a check, and you are done'. It sounded too good to
be true, and it was.
The damage to our car was around $1,000.00. They gave us a check for about 25% of the
repair costs. This company has a toll free number to report insurance fraud, so I called.
"Your company is committing insurance fraud with me, and therefore, probably with
millions of other Americans", I told them. They didn't think it was funny.
To make a long story short, by spending a lot of my time,
( which is not refundable ), I was able to get about 50% of the damage to the car. This
was an instance in which this famous insurance company claimed another victim.
Insurance fraud perpetrated by a company with a toll free number for reporting insurance
Since I am the editor of this site, I will not mention their name. That would be a
violation of my principles, something that is often lacking in today's business practices.
To be even-handed, I will chronicle a good consumer experience.
As a working couple, we have
two old cars, each with over 100.000 miles. Being the genius that I am, my strategy was to
get a third old car. This way, we would have a spare, since cars break down from time to
time, and we need them to get to work.
Armed with Consumer Reports' Car Buying Guide, and trembling with excitement, we headed
into the dangerous world of used car shopping.
Our first stop was as expected. We did not buy a car there. Due to a road construction
detour, we wound up in a Saturn dealer. ( I know this is a plug, but we need to let those
companies that are doing it right know. ) The salesman showed us a list of used cars, and
told us that the prices were not negotiable. If we liked a car, we could buy it at that
price. No less, no more.
We looked at three from the list, bought one (a Honda), and then had our picture taken with the
car. Hey, it's not a big deal, but they made us think that they cared, which is a lot more
than you get in some places. It was (is) a good car, at a good price, with no baloney.